Privacy policy
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Privacy policy
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1) Introduction and contact details of the controller
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data with which you can be personally identified.
1.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.
2) Data collection when visiting our website
If you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
- Our visited website
- Date and time at the time of access
- Amount of data sent in bytes
- Source/reference from which you reached the page
- Browser used
- Operating system used
- IP address used (if applicable: in anonymized form)
Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.
3) Hosting & content delivery network
Hosting by Shopify
We use the store system of the service provider Shopify International Limited, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify"), for the purpose of hosting and displaying the online store on the basis of processing on our behalf. All data collected on our website is processed on Shopify's servers. As part of Shopify's aforementioned services, data may also be transferred to Shopify Inc, 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc, Shopify Payments (USA) Inc or Shopify (USA) Inc as part of further processing on our behalf. In the event that data is transferred to Shopify Inc. in Canada, the appropriate level of data protection is guaranteed by an adequacy decision of the European Commission. Further information on Shopify's data protection can be found on the following website: https://www.shopify.de/legal/datenschutz
Any further processing on Shopify servers other than those mentioned above will only take place within the scope specified below.
4) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted after closing the browser (so-called "session cookies"), while others remain on your device for longer and enable page settings to be saved (so-called "persistent cookies"). In the latter case, you can find the storage period in the cookie settings overview of your web browser.
If personal data is also processed by individual cookies used by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract, in accordance with Art. 6 para. 1 lit. a GDPR in the case of consent given or in accordance with Art. 6 para. 1 lit. f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies for certain cases or in general.
Please note that if you do not accept cookies, the functionality of our website may be restricted.
5) Making contact
When you contact us (e.g. via contact form or email), personal data is processed exclusively for the purpose of processing and responding to your request and only to the extent necessary for this purpose. The legal basis for the processing of this data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted if it can be inferred from the circumstances that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.
6) Data processing when opening a customer account
In accordance with Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. The data required to open an account can be found in the input mask of the corresponding form on our website. Deletion of your customer account is possible at any time and can be done by sending a message to the above-mentioned address of the controller. After deletion of your customer account, your data will be deleted, provided that all contracts concluded through it have been fully processed, there are no legal retention periods to the contrary and there is no objection on our part.
7) Use of customer data for direct advertising
7.1 Sending the e-mail newsletter to existing customers
If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers for similar goods or services to those already purchased from our range by e-mail. In accordance with Section 7 (3) UWG, we do not need to obtain separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalized direct advertising in accordance with Art. 6 para. 1 lit. f GDPR. If you have initially objected to the use of your email address for this purpose, we will not send you any emails. You are entitled to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the controller named at the beginning. You will only incur transmission costs for this in accordance with the basic rates. Upon receipt of your objection, the use of your e-mail address for advertising purposes will be discontinued immediately.
7.2 - Newsletter Dispatch via Klaviyo The dispatch of our email newsletters is carried out through the technical service provider "Klaviyo," 225 Franklin St, Boston, MA 02110, USA (http://www.klaviyo.com/), to whom we pass on the data provided by you during newsletter registration. This transfer is carried out in accordance with Art. 6 Para. 1 lit. f GDPR and serves our legitimate interest in using an effective, secure, and user-friendly newsletter system. Please note that your data is usually transferred to a Klaviyo server in the USA and stored there. Klaviyo uses this information to send newsletters on our behalf. Klaviyo does not use the data of our newsletter recipients to write to them directly or to pass it on to third parties. To protect your data in the USA, we have concluded a data processing agreement ("Data Processing Agreement") with Klaviyo, in which Klaviyo undertakes to protect the data of our users, to process it on our behalf in accordance with its data protection provisions, and in particular not to pass it on to third parties. You can view Klaviyo's privacy policy here: https://www.klaviyo.com/privacy
7.3 In the event of the cancellation of your purchase with us before completing the order, you have the option to be reminded of the contents of your virtual shopping cart once by email. The only mandatory information for sending this reminder is your email address. The provision of further data is voluntary and may be used to address you personally. For sending emails, we use the so-called double opt-in procedure, which ensures that you only receive a notification when you have expressly confirmed your consent by clicking on a verification link sent to the email address provided. By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 Para. 1 lit. a GDPR for sending a shopping cart reminder. In this process, we store your IP address registered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any potential misuse of your email address at a later date. The data collected by us during registration for our email notification service is used strictly for the intended purpose. You can unsubscribe from shopping cart reminders at any time by sending a corresponding message to the responsible party mentioned above. After unsubscribing, your email address will be promptly deleted from our distribution list created for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use it beyond that, which is legally permitted and about which we will inform you in this declaration.
- Data Processing for Order Processing 8.1 Insofar as it is necessary for the processing of contracts for delivery and payment purposes, the personal data collected by us will be transferred to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 Para. 1 lit. b GDPR. If, on the basis of a corresponding agreement, we owe updates for goods with digital elements or for digital products, we process the contact data you provided (name, address, email address) when placing the order to inform you personally about upcoming updates in accordance with our legal obligations under Art. 6 Para. 1 lit. c GDPR, using a suitable means of communication (e.g., by post or email) within the legally prescribed period. Your contact details will be strictly used for notifications about updates owed by us and will only be processed by us to the extent necessary for the respective information. To process your order, we also work with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.
8.2 Use of Payment Service Providers (Payment Services) - Shopify Payments We use the payment service provider "Shopify Payments," 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. If you choose a payment method offered by the payment service provider Shopify Payments, the payment processing is carried out by the technical service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on the information provided during the order process, along with information about your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency, and transaction number) in accordance with Art. 6 Para. 1 lit. b GDPR. Your data will only be passed on to Stripe Payments Europe Ltd. for the purpose of processing payments with Stripe Payments Europe Ltd. and only to the extent necessary for this purpose. Further information on data protection by Shopify Payments can be found at the following Internet address: https://www.shopify.com/legal/privacy. Data protection information on Stripe Payments Europe Ltd. can be found here: https://stripe.com/de/privacy
- Rights of the Data Subject 9.1 The applicable data protection law grants you, as the data subject, the following rights (information and intervention rights) with regard to the processing of your personal data, whereby the respective legal basis is referred to for the conditions for the exercise of these rights: - Right to information in accordance with Art. 15 GDPR; - Right to correction in accordance with Art. 16 GDPR; - Right to deletion
Contact information:
Website: Taalita
Company name: Cova International LLC
Address: 5441 S Macadam Ave., Portland, OR 97239, Oregon, United States
Email: support@taalita.com
Phone number: +1 850 996 0256
Our customer service hours: Mon-Fri 9 am - 5 pm (GMT−5)